Digium TE820 User Manual download pdf (Page 65)

Appendix C

Glossary and Acronyms

ACD Automatic Call Distribution

A technology that distributes incoming calls to a specific group of devices

that are associated to agents. Asterisk's Queue application performs

automatic call distribution.

ANSI American National Standards Institute

An organization which proposes and establishes standards for

international communications.

asynchronous

Not synchronized; not timed to an outside clock source. Transmission is

controlled by start bits at the beginning and stop bits at the end of each

character. Asynchronous communications are often found in internet

access and remote office applications.

attenuation

The dissipation of a transmitted signal’s power as it travels over a wire.

bandwidth

The capacity to carry traffic. Higher bandwidth indicates the ability to

transfer more data in a given time period.

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Digium TE820 User Manual Page 65